CQC inspectors publish ratings on 99 adult social care services in the South

In the past week the Care Quality Commission has published a further 99 reports on the quality of care provided by adult social care services across the South of England.

Following recent inspections, 64 of these care homes and agencies supporting people in their own homes have been rated as Good, 30 have been rated Requires Improvement, four have been rated Inadequate and one service was rated Outstanding.

Under CQC’s programme of inspections, all of England’s adult social care services regulated by CQC, are being given a rating according to whether they are safe, effective, caring, responsive and well led.

Deborah Ivanova, Acting Deputy Chief Inspector for Adult Social Care in the South, said:

“People are entitled to services which provide safe, effective, compassionate and high quality care. We assess services against five key questions – Is the service caring? Is the service effective? Is the service safe? Is the service well led? Is the service responsive? – and rate each question and the service overall. Where we find a service meets our characteristics of good or outstanding then we will rate accordingly.

“If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.

“Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service. Providers of those services should take the publication of the inadequate rating as a signal that immediate action is required to improve the service”

Full reports on all 99 inspections are available on the cqc website.

Adult Social Care services by local authority area and rating:

• The Old Vicarage, Tovic Limited, Dorset:  Outstanding
• Dimensions Theobald House 46 Dartmouth Avenue, Dimensions (UK) Limited, Bath and North East Somerset:  Good
• Embark Head Office, Embark Ltd, Brighton and Hove:  Good
• Jean Marshall House, The Outlook Foundation, Brighton and Hove:  Good
• Chandos Lodge Nursing Home, Mr & Mrs S Hayat, Buckinghamshire:  Good
• Cotswold Cottage, The Fremantle Trust, Buckinghamshire:  Good
• Atlantis Care Home, Mr & Mrs S P Brailey, Cornwall:  Good
• Clann House, J & S Clarkson, Cornwall:  Good
• Clovelly House Care Home, Clovelly House Care Home Limited, Cornwall:  Good
• Kimberley Court, Anchor Trust, Cornwall:  Good
• Stoneybridge Cottage, Westlake Care, Cornwall:  Good
• Trefusis, Spectrum (Devon and Cornwall Autistic Community Trust), Cornwall:  Good
• Tresleigh, Spectrum (Devon and Cornwall Autistic Community Trust), Cornwall:  Good
• Circle of Care (Devon) Limited, Circle Of Care (Devon) Limited, Devon:  Good
• Forge House Services Limited, UK Healthcare Group Limited, Devon:  Good
• Garland Support, Garland Support, Devon:  Good
• Hatherleigh, Alexis Care Limited, Devon:  Good
• Somerforde Limited, Somerforde Limited, Devon:  Good
• Southlands Residential Care Home, Decorum Care & Support Services Limited, Devon:  Good
• The Old Rectory, Oakprice Limited, Devon:  Good
• Marchfield House, Southey Care Limited, Dorset:  Good
• Dudwell St Mary, Barchester Healthcare Homes Limited, East Sussex:  Good
• Felix Holme RCH, Bree Associates Limited, East Sussex:  Good
• Priory Egerton Road, Priory Rehabilitation Services Limited, East Sussex:  Good
• St Rita’s Care Home, The Order of St. Augustine of the Mercy of Jesus, East Sussex:  Good
• Blithe House, Livability, Hampshire:  Good
• Copper Beeches, Adiemus Care Limited, Hampshire:  Good
• Dimensions 1-2 Westbury Way, Dimensions (UK) Limited, Hampshire:  Good
• Hillingdon House, The Regard Partnership Limited, Hampshire:  Good
• Valley Lodge Care Home, Camellia Care (Chandler’s Ford) Ltd, Hampshire:  Good
• Brighstone Care Limited, Brighstone Care Limited, Isle of Wight:  Good
• The Orchard, Mrs Barbara Winifred Anne Bailey, Isle of Wight:  Good
• Venner Avenue, Isle of Wight Council, Isle of Wight:  Good
• Allens Mead, Meadowview Care Limited, Kent:  Good
• Bridge House, Cartref Homes UK Limited, Kent:  Good
• Eastfield, Bureaucom Limited, Kent:  Good
• Hospice in the Weald, Hospice in the Weald, Kent:  Good
• The Cumberland, St Brelades Retirement Homes Limited, Kent:  Good
• Avenues South East – 25 Beacon Close, Avenues South East, Medway:  Good
• Sir Evelyn Road, Voyage 1 Limited, Medway:  Good
• Quantock House, Leonard Cheshire Disability, North Somerset:  Good
• Flexicare (Oxford and Abingdon), Flexicare (Oxford and Abingdon), Oxfordshire:  Good
• Oxenford House, Abbeyfield Oxenford Society Limited, Oxfordshire:  Good
• Pilgrim Homes – Framland, Pilgrim Homes, Oxfordshire:  Good
• Honeybourne House, Honeybourne House Ltd, Plymouth:  Good
• Inglenook House, J.A.N. Limited, Plymouth:  Good
• Newcross Healthcare Solutions Limited (Plymouth), Newcross Healthcare Solutions Limited, Plymouth:  Good
• Self Direct Support Limited, Self Direct Support Limited, Plymouth:  Good
• Valley View, Ark Care Homes Limited, Plymouth:  Good
• Cordant Care – Reading, Prime Time Recruitment Limited, Reading:  Good
• Reading Crossroads, East Midlands Crossroads-Caring For Carers, Reading:  Good
• Ashleigh House, Voyage 1 Limited, Somerset:  Good
• Carroll’s, Mrs Carole Ann Williams, Somerset:  Good
• Mr Frederick John Eaton, Mr Frederick John Eaton, Somerset:  Good
• Netherclay Home Care, Netherclay Home Care Limited, Somerset:  Good
• The Brambles, Somerset County Council (LD Services), Somerset:  Good
• Kensington Community Care (Gloucester), Kensington Community Care (Gloucester) Ltd, South Gloucestershire:  Good
• Aspen Lodge Care Home, Aspen Care Limited, Southampton:  Good
• Chandon, Care Management Group Limited, Surrey:  Good
• Summon Bonum, Mrs J Whitney, Torbay:  Good
• Three Corners, Golfhill Limited, Torbay:  Good
• Red Oaks DCA, Barchester Healthcare Homes Limited, West Sussex:  Good
• Stanhope Lodge, West Sussex County Council, West Sussex:  Good
• A & T (Salisbury) Ltd, A & T (Salisbury) Limited, Wiltshire:  Good
• OSJCT Buckland Court, The Orders Of St. John Care Trust, Wiltshire:  Good
• The Whitehouse, Evans Care Limited, Brighton and Hove:  Requires improvement
• Rowan House Residential Home, M & C Care Limited, Cornwall:  Requires improvement
• Allied Healthcare Barnstaple, Nestor Primecare Services Limited, Devon:  Requires improvement
• Mrs Tracey Jayne Mitchell, Mrs Tracey Jayne Mitchell, Devon:  Requires improvement
• Windsor Lodge, Networking Care Partnerships (South West) Limited, Devon:  Requires improvement
• Mountain Ash, Voyage 1 Limited, East Sussex:  Requires improvement
• Highfield Residential Home, Accommodating Care Newent Limited, Gloucestershire:  Requires improvement
• OSJCT Wyatt House, The Orders Of St. John Care Trust, Gloucestershire:  Requires improvement
• Agincare UK New Milton, Agincare UK Limited, Hampshire:  Requires improvement
• Ashley Arnewood Manor, Scofil Limited, Hampshire:  Requires improvement
• Belmont Castle Care Home, London Residential Healthcare Limited, Hampshire:  Requires improvement
• The Warren Residential Lodge, A Walsh, Hampshire:  Requires improvement
• Care At Home, Mr James Malcolm Westcott, Isle of Wight:  Requires improvement
• Fairview House, Fairview Care Home Ltd, Isle of Wight:  Requires improvement
• The Orchard, Barchester Healthcare Homes Limited, Isle of Wight:  Requires improvement
• Westminster House, Isle of Wight Council, Isle of Wight:  Requires improvement
• Abbeyrose House, Ramaul Limited, Kent:  Requires improvement
• Milestone House, Care and Normalisation Limited, Kent:  Requires improvement
• The Saltings, Mrs Eileen Mary Campbell and Stephen Antony Campbell, Kent:  Requires improvement
• Tralee Rest Home, Veecare Ltd, Kent:  Requires improvement
• Willows Residential Care Home, Destiny Nursing & Care Agency Ltd, Kent:  Requires improvement
• Didcot Self Directed Support Service, Advance Housing and Support Ltd, Oxfordshire:  Requires improvement
• The Rosary Nursing Home, Sanctuary Care Limited, Somerset:  Requires improvement
• The Beeches, Miss Julie Windows and Mrs Janet Windows, South Gloucestershire:  Requires improvement
• Avens Court Nursing Home, Surrey Rest Homes Limited, Surrey:  Requires improvement
• Care Management Group – 62 Manor Green Road, Care Management Group Limited, Surrey:  Requires improvement
• Care Management Group – Shardeloes, Care Management Group Limited, Surrey:  Requires improvement
• Family Mosaic West Sussex Domiciliary Care Service, Family Mosaic Housing, West Sussex:  Requires improvement
• Turning Point – Wiltshire, Turning Point, Wiltshire:  Requires improvement
• The Cookham Riverside, Hamilton House Medical Limited, Windsor and Maidenhead:  Requires improvement
• Mais House, The Royal British Legion, East Sussex:  Inadequate
• Victoria House Care Home, Supreme Care UK Ltd, East Sussex:  Inadequate
• The Lawn Residential Care Home, Friends of the Elderly, Hampshire:  Inadequate
• Hydon Hill – Care Home with Nursing Physical Disabilities, Leonard Cheshire Disability, Surrey:  Inadequate

Full reports on all 99 inspections are available on the cqc website.